IT | SECURITY | DATA
In 2015, when I started at Jahnel Group, there were fewer than 10 developers using personal gmail accounts to do daily business, and there was no IT department. Through my initiative, we moved to Google’s business platform, and I provided IT services to the team. The company quickly grew, and I matured the IT services to keep up with the expansion. In 2021, 130 employees at Jahnel Group benefited from my efforts hardening business systems, administrating company data, and managing all devices.
For Mid Hudson Insurance Company, I developed a full-stack web application to help their agents calculate bonuses. Using MHCs proprietary formula, this calculator executed Node.js and was hosted on the Google Cloud Platform.
When Globalfoundries began their transition to newer database and document-control systems, I was tasked with learning and training these systems. Examples include Newforma, MS Access, and Google for Business. I worked closely with software vendors and very quickly became a power-user of the systems. I provided technical support to teams and I structured group training and one-on-one support for novice and expert users.
FULL-STACK DEVELOPMENT
Bonus Calculator | Mid Hudson Insurance Coop - 2016
- Calculated annual bonuses using proprietary formula
- Node.js, Bootstrap, CSS
- Google Cloud Platform
ISSY HRIS | Jahnel Group - 2017
- HR tool for securely storing employee private data
- Node.js, VueJS, BItbucket Pipeline
- FIrebase hosting and database
CERTIFICATIONS
Ithaca College - 2021
- Cybersecurity Certificate Program
Coursera - 2019
- The Bits and Bytes of Computer Networking
- Technical Support Fundamentals
- Operating Systems and You: Becoming a Power User
- G Suite Administrator Fundamentals
Technical Proficiencies
PRODUCTIVITY
⚫⚫⚫⚫⚫ MS360
⚫⚫⚫⚫⚫ Excel
⚫⚫⚫⚫⚫ Google Workspace
⚫⚫⚫⚫⚪ Jira
⚫⚫⚫⚫⚪ Jira - Halp
⚫⚫⚫⚪⚪ Jira - Confluence
⚫⚫⚪⚪⚪ Jira - Service Desk
⚫⚫⚫⚫⚫ Google Apps Script
RESTful API
⚫⚫⚫⚫⚪ Google API
⚫⚫⚫⚫⚪ Slack API
⚫⚫⚫⚫⚪ Toggl API
⚫⚫⚫⚫⚪ OnSIP API
⚫⚫⚫⚫⚪ JMeter
⚫⚫⚫⚪⚪ Postman
CLOUD
⚫⚫⚫⚫⚫ GCP - IAM
⚫⚫⚫⚫⚪ GCP - Cloud functions
⚫⚫⚫⚪⚪ AWS - S3
⚫⚫⚫⚪⚪ AWS - Route 53
IT
⚫⚫⚫⚪⚪ Powershell
⚫⚫⚫⚫⚪ Bash
⚫⚫⚪⚪⚪ SCCM
⚫⚫⚫⚫⚪ Automox
⚫⚫⚫⚫⚪ NinjaRMM
⚫⚫⚫⚪⚪ Jamf
⚫⚫⚫⚪⚪ Kanji
⚫⚫⚫⚫⚫ AFI.ai
⚫⚫⚪⚪⚪ Ubiquiti
CYBERSECURITY
⚫⚫⚫⚪⚪ Crowdstrike
⚫⚫⚪⚪⚪ ManageEngine
WEB-APPLICATIONS
⚫⚫⚫⚫⚪ JavaScript
⚫⚫⚫⚪⚪ HTML5/CSS
⚫⚫⚫⚫⚪ Nodejs
⚫⚫⚫⚪⚪ VueJS
⚫⚫⚫⚪⚪ Bootstrap
⚫⚫⚪⚪⚪ Flutter
DATABASE ADMINISTRATION
⚫⚫⚫⚪⚪ MySQL
⚫⚫⚫⚫⚪ Firebase
DEVOPS
⚫⚫⚫⚪⚪ Bitbucket Pipelines
⚫⚫⚫⚫⚪ GitHub Actions
⚫⚫⚪⚪⚪ Docker
MEDIA
⚫⚫⚫⚫⚪ Adobe CC
⚫⚫⚫⚪⚪ OBS Studio
⚫⚫⚫⚫⚫ Reaper Studio
Professional Experience
ENTERPRISE ENGINEER 2015-2021
Jahnel Group Inc
Schenectady, NY
JG develops custom software applications for Videogame, Finance, Health Care, and Manufacturing industries.
IT systems administration
SecOps - Vulnerability and patch management
RMM and MDM device management
User and service account IAM management
Policies, procedures, training
Full-stack web application for an insurance company
Automated QA and performance testing
Cloud functions and API data transformations
DOCUMENT CONTROL LEAD 2014-2015
AM Technical Solutions (GLOBALFOUNDRIES)
Malta, NY
AMTS manages engineering crews that install microchip-production tools.
Organized a department in chaos
Improved team morale and engagement
Database administration and training
Trained team for Microsoft/Google interoperability
Migrated data on live mission-critical systems
VO DIRECTOR - Consultant 2011-2014
Russell Sage | Excelsior College
Albany, NY
The Achieve Degree online program lets students with Autism or other special needs continue their college education from home.
Delivered a turn-key audio production solution
Worked with subject-matter experts to develop content
VO PRODUCER – Consultant 2013-2013
Vicarious Visions (Activision|Blizzard)
Albany, NY
Skylanders: Swap Force, the blockbuster video game was translated for audiences across the globe.
Global teams and coordination
Asset integration and automation
Cross-platform and multi-language voice over
QA Test plan and issues database design
AUDIO DIRECTOR 2011-2011
Studio OZ Australia (THQ)
Brisbane, QLD, AU
Studio OZ was in THQ’s core-games division developing a Marvel video game.
Directed teams between the LA, Australia, and China studios
Designed the localization file convention and pipeline
Trained Agile project management
Implemented SCRUM and the Hansoft collaboration platform
AUDIO DIRECTOR 2006-2011
Vicarious Visions (Activision|Blizzard)
Albany, NY
VV is a videogame development studio known for Transformers, Guitar Hero, and Skylanders: Swap Force.
Hired, trained, and assigned the team
Managed the department budget
Designed audio tools and workflows (internally developed game engine)
Created audio and submitted code
ADJUNCT PROFESSOR 2003-2003
Northwestern University
Evanston, IL
The Radio, Television, and Film department at Northwestern University sought to expand their program to include interactive media.
Designed the curriculum Adaptive Audio for Interactive Media
Taught the class, hosted guest lecturers, and graded students
AUDIO DIRECTOR 1998-2006
High-Voltage Software
Hoffman Estates, IL
An independent game-development studio, HVS released games for Disney, Sony, and Microsoft.
Composed music, recorded actors, and designed sound
ISDN networking with California
Twenty videogames, two digital comic books
WWII weapons and a live-crowd sound library